Question

In the context of effective communication and assertiveness in nursing leadership, which of the following statements represents an example of assertive communication? Select all that apply.

A) "You need to improve the way you spend your time so that all of your care gets performed."
B) "I've noticed that many of your clients did not get their care today."
C) "Sure, I'll take care of that even though I have a lot on my plate."
D) "I'm probably not good enough to lead the team anyway."
E) "I see your perspective, but I have a different opinion on how we should approach this situation. Can we discuss both viewpoints and find a solution that works for everyone?"
F) "It's okay, we can do whatever you want."
G) "I value our teamwork, but I need to let you know that I can't take on additional tasks at the moment. I want to ensure I can perform my current responsibilities effectively."

Answer 1

In nursing leadership, assertive communication is exemplified by statements that are clear, respectful, and seek to engage in collaborative problem-solving. Examples B, E, and G from the choices given demonstrate this approach by providing factual observations, showing respect for differing opinions, and communicating personal boundaries effectively.

Step-by-step explanation:

In the context of effective communication and assertiveness in nursing leadership, the following statements exemplify assertive communication:

• B) "I've noticed that many of your clients did not get their care today." This statement is factual and presents an observation without assigning blame or being aggressive.
• E) "I see your perspective, but I have a different opinion on how we should approach this situation. Can we discuss both viewpoints and find a solution that works for everyone?" This is a classic assertive communication approach as it acknowledges a different opinion, states one's own perspective, and seeks a collaborative solution.
• G) "I value our teamwork, but I need to let you know that I can't take on additional tasks at the moment. I want to ensure I can perform my current responsibilities effectively." This statement clearly communicates personal boundaries and a commitment to quality, while still showing appreciation for the team's dynamic.

These examples demonstrate key aspects of assertive communication in nursing leadership, such as using specific terms or jargon, enunciating clearly, using respectful language, not polarizing the conversation, and expressing the speaker's needs while still respecting the dialogue with others.