Question

In a logical DFD for a B/AR/CR process, you would expect that a credit memory would be sent by the B/AR/CR process to the customer from which of the following processes?

a. perform billing
b. manage customer accounts
c. receive payment
d. validate sales order

Answer 1

In a logical DFD for the B/AR/CR process, a credit memory is typically sent by the 'receive payment' process as it records the payment received and adjusts the customer's account balance accordingly, which is crucial for accurate financial records.

Step-by-step explanation:

In the context of a logical Data Flow Diagram (DFD) for the Billing/Accounts Receivable/Cash Receipts (B/AR/CR) process, the issuance of a credit memory would typically be associated with the receive payment process. When a payment is received, it often necessitates a transaction to acknowledge the reduction of the customer's outstanding balance. This is recorded as a credit in the customer's account, which can either be applied to existing receivables or stored as a credit for future purchases. When a customer makes a payment, the B/AR/CR process generates a credit memory to acknowledge that payment has been received and to adjust the customer's account accordingly. The credit memory serves as a record for both the business and the customer, confirming the payment and updating the account balance. This is essential for maintaining accurate financial records.