Question

In a world-class company, all activities, from acquisition of raw materials to selling the final product, form a "chain of customers." True or False

Answer 1

Yes, in a world-class company, the entire process from obtaining raw materials to selling the product does form a 'chain of customers', where each activity is interconnected and contributes to the creation of value.

Step-by-step explanation:

True. In a world-class company, all activities, from the acquisition of raw materials to selling the final product, indeed form a 'chain of customers'. Each stage of the value chain represents a step in the process of producing a good where businesses and countries can specialize, leading to economic gains, innovation, and efficiency. This interconnectedness is exemplified by the production of an iPhone, involving design in the United States, component supply from Korea, assembly in China, and marketing back in the United States.