Final answer:
The main idea of Passage 1 is that new technologies could either help the elderly feel more connected or add to their disconnection as society becomes increasingly reliant on these technologies. d is the correct answer.
Step-by-step explanation:
The main idea of Passage 1 revolves around how society's increasing reliance on new technologies poses challenges for the elderly, like Betty, who struggle with or cannot afford these technologies.
Organizations serving senior citizens are called upon to help them access and master these essential tools for daily living.
Reflecting on these themes, the correct option in the final answer is that new technologies could help people feel more connected or add to their disconnection (Option d).