Final answer:
Functional conflict is constructive and helps a group to develop, whereas dysfunctional conflict is destructive and detrimental to a group's performance.
Step-by-step explanation:
The difference between functional and dysfunctional conflict relates to the effects that conflict has on a group or organization. Functional conflict is generally considered healthy and promotes positive growth and change within a group by raising and addressing various issues constructively. It can help a group develop by allowing for necessary change and adaptation, fostering innovation, and enhancing problem-solving abilities. On the contrary, dysfunctional conflict is damaging as it hinders group performance, leads to personal animosity, and distracts from the group’s goals. This type of conflict can create an environment where issues become buried or ignored rather than resolved, ultimately contributing to stagnation or decline within the group.
Therefore, the correct answer to the student's question is b. functional conflict can help a group develop, and dysfunctional conflict is destructive.