Question

When you encounter an aggressive driver on a highway giving you rude gestures, you should not escalate the situation with aggressive behavior but do this instead _________________.

Options:
a) Calmly speak directly to the driver without going out of your vehicle
b) Honk your vehicle's horn to show you are not at fault
c) Do not yield if you know you have the right of way
d) Ignore the behavior and the driver; be the better person

Answer 1

When encountering an aggressive driver on the highway, respond calmly and focus on resolving the conflict. Avoid escalating the situation and consider seeking assistance if needed.

Step-by-step explanation:

When encountering an aggressive driver on the highway who is giving rude gestures, it is important to handle the situation calmly and avoid escalating it with aggressive behavior. Rather than engaging in confrontational actions, it is recommended to:

1. Calmly speak directly to the driver without going out of your vehicle: Addressing the situation in a calm and respectful manner can help defuse tension and potentially resolve the issue without any further escalation.
2. Restate what you heard the person say: Active listening and restating what the other person has said can affirm that you have been paying attention, help avoid misunderstandings, and facilitate open communication.
3. Focus on solving the problem: Instead of placing blame, redirect the focus towards finding a solution to the conflict. This approach can lead to a more productive resolution.

If the conflict cannot be resolved, it may be necessary to seek assistance from a supervisor or HR department.