Final answer:
The recommended action in this situation would be to delegate tasks to others, which helps distribute the workload evenly and encourages collaboration in the team.
Step-by-step explanation:
In this situation, the recommended action would be to delegate the tasks to others. This would help distribute the workload evenly among the associates and prevent them from being overwhelmed. By assigning tasks to different team members, it allows everyone to contribute and share the responsibilities.
Delegating tasks not only lightens the workload but also encourages collaboration within the team. It helps build trust, develops teamwork skills, and promotes a sense of ownership and accountability among team members. Additionally, it allows individuals to utilize their unique skills and expertise, leading to a more efficient and effective completion of the tasks.
Overall, delegating tasks is a recommended approach to handle an unexpectedly high workload as it ensures that the work is distributed evenly, promotes teamwork, and allows individuals to leverage their strengths.