Final answer:
When communicating the steps of a complex new process for closing the store each night, I.K.A should employ written instructions, video demonstration, and group training session as different communication methods. The correct option is B.
Step-by-step explanation:
When communicating the steps of a complex new process for closing the store each night, I.K.A should employ written instructions, video demonstration, and group training session as communication methods.
Written instructions can be used to provide a detailed step-by-step guide that employees can refer to as a reference. It allows employees to have a physical copy that they can review whenever needed.
A video demonstration can be beneficial as it provides visual instructions and allows employees to see the process in action. It can be particularly helpful for complex processes that require specific actions and movements.
Lastly, a group training session can be conducted to ensure that employees fully understand the process. It provides an opportunity for interaction, questions, and feedback. The trainer can clarify any doubts and ensure that everyone is on the same page.