Final answer:
Gisele made a mistake in Step 2 when factoring the quadratic equation.
Step-by-step explanation:
Gisele made a mistake in Step 2 when she factored the expression incorrectly. The correct factored form of x^2 + 5x - 6 = 0 should be (x + 6)(x - 1) = 0. Therefore, her subsequent steps and solutions are also incorrect.