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1 vote
I" messages include:

Option 1: Apologizing to make others less angry.
Option 2: Directing the blame on something or on someone else to make you look good.
Option 3: Telling the other person what they "should" do.
Option 4: Talking about how you feel, what you think, or what you need and the reasons why.

1 Answer

1 vote

Final answer:

'I' messages involve talking about how you feel, what you think, or what you need, and providing reasons why. They are effective in conflict resolution because they allow you to express yourself without blaming or criticizing the other person. option(4)

Step-by-step explanation:

'I' messages involve talking about how you feel, what you think, or what you need, and providing reasons why. They are effective in conflict resolution because they allow you to express yourself without blaming or criticizing the other person.

For example, instead of saying, 'You always interrupt me and it's frustrating,' you can use an 'I' message and say, 'I feel frustrated when I get interrupted because I want to be heard and feel valued.''I' messages promote open communication, empathy, and understanding, and can help de-escalate conflicts by focusing on problem-solving rather than assigning blame.

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