Final answer:
The matrix organizational structure violates the principle of unity of command, which dictates that each subordinate should report to only one supervisor. The correct answer is option b.
Step-by-step explanation:
The disadvantage you are referring to in the matrix organizational structure essentially violates the principle of unity of command. This principle is based on the concept that each subordinate should be accountable to one and only one supervisor to avoid confusion and conflict. In a bureaucracy, a clear hierarchical structure exists with a singular chain of command, where each level of the organization answers to the one above it.
In the context of an ordinary corporation, for example, employees report up their respective managerial structures reaching all the way to the CEO, who then reports to the board members, and they in turn are accountable to the shareholders.
In a matrix structure, however, this clear line of command is disrupted because an employee might receive orders from more than one boss or be a part of multiple chains of command simultaneously. This can cause issues in accountability, productivity, and work satisfaction due to the potential for conflicting directives and priorities.
It is critical for such organizations to navigate these challenges carefully to maintain efficiency and effectiveness while promoting a collaborative environment. The matrix structure can indeed benefit organizations by providing flexibility and fostering a more dynamic response to changing business needs and market demands, but not without careful management of its inherent disadvantages.