Final answer:
The correct option relating to benchmarking metrics from the choices provided is the Net Promoter Score (option C). The correct answer is option c.
Step-by-step explanation:
In business, benchmarking metrics are standards used to evaluate the performance, quality, and competitiveness of a company or organization. Each of the options provided represents a type of benchmarking metric. Brand Awareness is a measure of how recognizable a brand is to potential customers.
Social Media Reach refers to the extent of the audience that is exposed to a company's message through social media platforms. The Net Promoter Score (NPS) is an index ranging from -100 to 100 that measures the willingness of customers to recommend a company's products or services to others. Share of Voice is a metric that shows the market your brand owns compared to your competitors, often used in advertising and marketing.
Based on the provided reference, the correct option related to benchmarking metrics is the Net Promoter Score/NPS, which is option C. However, all of the listed options are indeed metrics used in benchmarking processes.