Final answer:
To analyze a bank customer's account profitability, calculate the monthly expenses the bank incurs servicing the account against the revenues from service fees and interest earned. For the interest revenue, calculate 90% of the customer's average balance times the annual interest rate of 6.5%. The profitability analysis is incomplete without specific unit cost data, but it is crucial to also consider the bank's risk management strategies for loan defaults.
Step-by-step explanation:
To analyze the profitability of a customer deposit relationship, we must calculate both the average monthly expenses the bank incurs to provide service to the account and the projected revenues from it. The bank earns revenue from the interest it can charge by investing the deposit and from service fees. It incurs costs from the account maintenance and transactions processed.
Without specific unit cost data, we cannot calculate the part a) of the question regarding the average monthly expense. For part b), to determine profitability, we calculate the net interest income, which is the average investable balance times the interest rate, minus the reserve requirement. The monthly revenue from interest is 90% of $116 which is the investable balance, times the annual interest rate of 6.5% converted to a monthly rate. The monthly revenue from the service charge is $3.25.
The next step is to subtract the monthly expenses to find the net profit. Without knowing the unit costs, we cannot proceed to answer part a) or complete the profitability analysis in part b). Nevertheless, a bank's profitability analysis should take into account the risk of loan defaults, which can significantly affect the bank's financial stability. This is a fundamental aspect of bank management and is relevant as per the provided context on banks factoring in missing payments from loan defaults into their planning.