Final answer:
A high-volume manufacturing process is characterized by less resource flexibility, greater capital intensity, and a line process, with the exception being more customer involvement, which is typically minimal in such a setting.
Step-by-step explanation:
A high-volume manufacturing process typically involves a focus on efficiency, and as such, it includes characteristics such as less resource flexibility, greater capital intensity, and a line, or continuous, process. However, it does not generally include more customer involvement. High-volume environments are designed for mass production with low individual unit costs, which means products are standard, and processes are optimized for economies of scale rather than customization or individual customer requirements. Additionally, a shift in the cost structure, like an increase in the cost of machines, could lead companies to shift from capital-intensive to more labor-intensive production methods, as lower machine costs can lead to a preference for more automated technology. But in a high-volume setting, capital intensity is typically high due to the considerable investment in machinery to allow for continuous, efficient production.