Final answer:
To improve business messages, avoid clichés, sweeping generalizations, dictionary definitions, and narrating intentions. Be concise by cutting unnecessary words and phrases, and proofread for spelling and grammar. Use proper formatting for clarity and end with a courteous closing.
Step-by-step explanation:
When crafting business messages, it's important to avoid clichés and ensure the wording is clear, concise, and to the point. Some common pitfalls to avoid include using sweeping generalizations, such as 'All men like football,' which are not only inaccurate but can also alienate your audience. Another is starting off with dictionary definitions, which can appear amateurish and can detract from the main message. Lastly, avoid narrating your intentions in your writing, such as 'In this paper I will...', as it is unnecessary and can disrupt the flow of your message.
Instead, focus on cutting unnecessary words and phrases that add no value to your communication. For example, instead of saying, 'In almost every situation that I can think of, with few exceptions, it will make good sense for you to look for as many places as possible...,' simply state 'Whenever possible...'. This not only shortens your message but also makes it more powerful and easier to understand.
Using correct spelling, proper grammar, and appropriate formatting such as bullets, bold, or italics for emphasis will make your message more readable. Always end with a polite closing line and a professional complimentary close. Remember to proofread your message before sending it to ensure accuracy and professionalism.