Final answer:
Organizational capabilities are intangible resources that are embedded in unique routines and practices within an organization. They contribute to the company's competitive advantage and include skills, knowledge, and resources that help the organization achieve its goals.
Step-by-step explanation:
Organizational capabilities are typically embedded in unique routines and practices that have evolved and accumulated over time, such as trust and effective work teams. These capabilities represent the skills, knowledge, and resources that an organization possesses to achieve its goals and objectives. They can include the organization's ability to innovate, adapt to change, collaborate, and make informed decisions. Organizational capabilities are intangible resources that contribute to a company's competitive advantage.