Question

When sending information which contains PHI, the Medical Administrative Assistant should use which means of communication?

1) Email
2) Fax
3) Phone
4) In-person

Answer 1

The Medical Administrative Assistant should prioritize phone or in-person communication when sending information that contains PHI to ensure patient confidentiality and compliance with HIPAA regulations.

Step-by-step explanation:

When sending information that contains Protected Health Information (PHI), the Medical Administrative Assistant should use secure and encrypted means of communication to ensure patient confidentiality and compliance with HIPAA regulations.

Email is not recommended for sending PHI, as it can be intercepted or accessed by unauthorized individuals. Fax, while more secure than email, can also pose risks if the recipient's fax machine is not secure. Phone and in-person communication are the most secure methods for discussing sensitive patient information.

Therefore, the Medical Administrative Assistant should prioritize phone or in-person communication when transmitting PHI to ensure the privacy and security of patient information.