Question

When a medical assistant is posting charges to a patient's account, the assistant should obtain the necessary information from which of the following sources?

1) Patient's medical records
2) Patient's insurance information
3) Patient's personal identification
4) Patient's billing statements

Answer 1

A medical assistant should obtain information from the patient's medical records, insurance information, and personal identification when posting charges to a patient's account.

Step-by-step explanation:

When posting charges to a patient's account, a medical assistant should obtain the necessary information from several sources.

1. Patient's medical records: These records provide details about the treatments and services the patient received, which can help in accurately posting charges.
2. Patient's insurance information: This is important to ensure that the charges are billed to the correct insurance provider and that any necessary authorizations are obtained.
3. Patient's personal identification: This helps verify the patient's identity and ensures that the charges are correctly attributed to the right individual.

By gathering information from these sources, the medical assistant can ensure that charges are accurately posted to the patient's account.