Question

Common actions performed by the dispatcher after receiving an emergency call include all of the following, EXCEPT _____.

1) interpreting the information provided by the caller.
2) receiving and entering all data regarding the call.
3) relaying information to the appropriate resources.
4) determining if an ambulance should be dispatched.

Answer 1

Dispatchers handle information from emergency calls, but they do not determine ambulance dispatch; this is done by medical professionals.

Step-by-step explanation:

Common actions performed by the dispatcher after receiving an emergency call include interpreting the information provided by the caller, receiving and entering all data regarding the call, and relaying information to the appropriate resources. The action that is not performed by the dispatcher is determining if an ambulance should be dispatched, as this decision is typically made by first responders such as paramedics or emergency medical technicians who have relevant medical training and protocols to follow when they arrive on the scene. Dispatchers play a crucial role in emergency response, ensuring that communication flows effectively between the caller, the emergency services, and any other necessary parties.