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You are dispatched to a residence at 3:00 AM for a 39-year-old man with signs of a common cold. When caring for this patient, you should _______.

1) advise the patient that this is not an emergency and obtain a signed refusal.
2) tell the patient to schedule an appointment with his physician the next day.
3) realize that this clearly is not a call to which you should have been dispatched.
4) educate the patient and tactfully discuss why a cold is not an emergency.

User Mike Diaz
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Final answer:

When caring for a patient with signs of a common cold, the caregiver should educate the patient on why a cold is not an emergency and provide self-care advice while ensuring there are no underlying conditions that need immediate attention.

Step-by-step explanation:

When caring for a patient who exhibits signs of a common cold at 3:00 AM, a responsible approach would include educating the patient and tactfully discussing why a cold is not typically considered an emergency. This involves explaining the usual course of a cold, the expected symptoms, and self-care measures that can be taken to alleviate these symptoms. It is essential to listen to the patient and assess any other underlying issues or symptoms that may indeed require emergency care or prompt medical attention. The goal is to provide thorough, compassionate care without dismissing the patient's concerns while also ensuring appropriate use of emergency medical services.

It should be noted that while most colds are self-limiting and resolve within 1-2 weeks, patients with signs of more serious conditions, such as high fevers above 104°F (as in the case of John with a pre-existing condition), or persistent, worsening symptoms over several weeks (as in Sacheen's case), should seek medical evaluation. It may also be valuable to inform the patient about the flu's prevalence based on the medical advice line data, which indicates that only about 4 percent of those claiming to have the flu indeed meet the criteria for an influenza diagnosis. This can set realistic expectations and encourage appropriate medical consultation.

User Daentech
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