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Your client tells you that he has a disease on his scalp and asks you to treat it by shampooing his hair in very hot water. What should you do?

1) Comply with his request
2) Ask him to sign a form that states that you are not responsible if he is burned by the hot water

User Sfault
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1 Answer

6 votes

Final answer:

As a professional, you should not comply with a client's request to shampoo their hair in very hot water if they have a scalp disease. Instead, advise them to see a healthcare provider and prioritize their safety and well-being over risky client requests.

Step-by-step explanation:

If a client informs you that they have a disease on their scalp and asks for treatment by shampooing in very hot water, as a professional, you should not comply with the request. There are risks associated with using very hot water, such as burns or exacerbating the scalp condition. Instead, professionally advise the client to seek medical attention from a healthcare provider who specializes in skin and scalp conditions. As a service provider, your responsibility is to ensure the safety and well-being of your clients, which means offering treatments that are safe and within the scope of your expertise.

Furthermore, asking the client to sign a form to waive your responsibility is not a professional solution. It does not address the client's health condition appropriately and may still result in harm to the client. It is essential always to prioritize health and safety over client requests, especially when such requests may lead to injury.

User Giridhar Bandi
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8.7k points