Question

If a patient does not want to get a confirmation call from TeleVox, you must update his or her ________________ on the Patient Details tab in the Patient module/Demographics tab.

Answer 1

To stop confirmation calls from TeleVox, update the patient's communication preferences in the Demographics tab of the Patient module.

Step-by-step explanation:

To ensure that a patient does not receive a confirmation call from TeleVox, you must update their communication preferences in the electronic health records (EHR) system. Specifically, this information is typically found under the Patient Details tab, sometimes referred to as the Patient module or Demographics tab. By accessing this section, you can edit the patient's profile to indicate that they have opted out of confirmation calls or any other telecommunication services offered by TeleVox.