Final answer:
When a judicial hearing cannot settle a dispute, a mediator can be brought in to help resolve the issue. Mediators are neutral third-parties who assist the parties in reaching a mutually agreeable solution. Mediation promotes a cooperative approach to conflict resolution.
Step-by-step explanation:
When a judicial hearing is unable to settle a dispute, a mediator may be brought in to help facilitate a resolution. A mediator is a neutral third-party who does not take sides in the dispute and assists the parties in reaching a mutually agreeable solution. Mediators use various techniques, such as active listening, communication skills, and negotiation strategies, to guide the parties towards a resolution. Mediation is often preferred over litigation because it allows the parties to have more control over the outcome and promotes a cooperative approach to resolving conflicts.