Question

A patient requests a female provider to perform her examination due to a religious conviction. A female provider is not available. What is the appropriate response by the medical assistant?

1) Explain to the patient that a female provider is not available and offer the option to reschedule the examination
2) Respect the patient's religious conviction and try to arrange for a female provider
3) Proceed with the examination as planned
4) Refer the patient to another healthcare facility with a female provider

Answer 1

A medical assistant should respect a patient's request for a female provider due to religious convictions and offer to reschedule or refer to another facility.

Step-by-step explanation:

When a patient requests a female provider for her examination due to religious convictions, and one is not available, the appropriate response for a medical assistant is to explain the situation to the patient and offer to either reschedule the examination or refer the patient to another healthcare facility with a female provider. It's important to respect the patient's wishes and find a solution that accommodates their needs. The medical assistant should not proceed with the examination if it goes against the patient's religious convictions.

• Explain to the patient that a female provider is not available and offer the option to reschedule the examination.
• Respect the patient's religious conviction and try to arrange for a female provider.
• Refer the patient to another healthcare facility with a female provider.