Final answer:
The CNA should allow the resident to wash her own underwear if possible, or offer assistance if needed.
Step-by-step explanation:
In this situation, the CNA should allow the resident to wash her own underwear if she is capable and willing to do so. It is important to promote independence and dignity for the resident. However, if the resident is unable to wash her own underwear, the CNA should offer assistance in washing them for her.
Consulting with the resident's healthcare provider is not necessary in this case unless there are specific medical concerns that need to be addressed.
It is not appropriate to ask the resident's family to wash her underwear as it is the responsibility of the care facility to assist with personal care tasks.