Question

Brian Roberts received his first training as a cable installer in the Company's Westmoreland cable system, where he learned how to install cable in homes, handle service calls and climb poles. What skills did Brian learn during his training?

1) Installing cable in homes
2) Handling service calls
3) Climbing poles
4) All of the above

Answer 1

Brian Roberts learned several skills during his training, including installing cable in homes, handling service calls, and climbing poles, which are essential for cable installation and maintenance services. The correct answer is 4) all the above.

Step-by-step explanation:

Brian Roberts acquired several skills during his training in the Company's Westmoreland cable system. The skills he learned are: installing cable in homes, handling service calls, and climbing poles. These skills are essential for his role in providing cable installation and maintenance services. By learning on-site installation practices and how to troubleshoot issues through service calls, Brian has developed the competencies needed to ensure effective customer service. Moreover, the ability to climb poles is crucial for the physical aspect of cable installations and repairs that require working at heights.