Question

If the MA opens mail for the physician, what should he or she do as soon as each item is opened?

Answer 1

When opening mail for the physician, the MA should verify senders, organize attachments, record date and time, sort by priority, notify the physician of important items, and file the mail.

Step-by-step explanation:

When the Medical Assistant (MA) opens mail for the physician, he or she should take the following steps with each item:

1. Verify the sender and check for any instructions or urgent matters.
2. Check for any attachments or accompanying documents and organize them appropriately.
3. Record the date and time of the received mail.
4. Sort the mail according to its priority or urgency.
5. Notify the physician about any important or time-sensitive items.
6. File the mail in the appropriate location for easy retrieval.

By following these steps, the MA ensures the efficient handling of the physician's mail and helps prioritize any action required.