Question

When a prescription is received for Cortisporin Drops, use as directed, the technician should _____.

1) Have the pharmacist ascertain whether an ophthalmic or otic product is to be dispensed
2) Tell the patient to take the prescription back to the physician to be corrected
3) Affix a "for the eye" auxiliary label

Answer 1

The technician should consult the pharmacist to determine whether the Cortisporin Drops prescription is for ophthalmic or otic use before dispensing the medication to ensure the correct product is provided.

Step-by-step explanation:

When a prescription is received for Cortisporin Drops, use as directed, the technician should have the pharmacist ascertain whether an ophthalmic or otic product is to be dispensed. This step is essential because Cortisporin is available in forms for both the eye (ophthalmic) and the ear (otic), and using the wrong type can be harmful. It is not appropriate to tell the patient to take the prescription back to the physician to be corrected without first seeking clarification from the pharmacist. Likewise, affixing a "for the eye" auxiliary label is premature before confirming the intended use of the medication.