Question

A customer brings in a prescription to the pharmacy. The receiving technician is having doubts about the authenticity of the prescription. What should the technician do?

1) give the prescription back to the customer
2) Call the doctor right away
3) bring it to the attention of the pharmacist
4) Fill it

Answer 1

When there are doubts about the authenticity of a prescription, the technician should bring it to the attention of the pharmacist. The pharmacist will have the expertise to determine its authenticity and ensure patient safety.

Step-by-step explanation:

When a receiving technician has doubts about the authenticity of a prescription, they should bring it to the attention of the pharmacist. The pharmacist has the expertise and authority to determine the authenticity of the prescription and ensure the safety of the patient.

In some cases, the technician may also need to verify the prescription by calling the doctor's office, especially if there are concerns about the dosage, interactions, or other issues. However, the ultimate decision and responsibility lie with the pharmacist.

It is important to prioritize patient safety and follow the proper procedures when dealing with uncertain prescriptions.