The consumer affairs officer is typically in charge of the following responsibilities
- Monitoring customer social media posts
- Management of a customer call center
- Oversight of a self-service website
Who is a consumer affairs officer ?
The Consumer Affairs Officer handles consumer and trade practice complaints, implementing, looking into, analyzing, and resolving them. sums, deceit, and/or fabrication.informs and counsels companies and customers on ways to address grievances.
The consumer affairs officer oversees a self-service website, manages a customer phone center, and keeps an eye on posts made by customers on social media.
complete question;
The consumer affairs officer is typically in charge of which responsibilities? (Check all that apply.)
Monitoring customer social media posts
Management of a customer call center
Serving the government agency
Oversight of a self-service website