Final answer:
Customer order fulfillment refers to the entire process from processing a customer's order to delivering the products or services, essential for customer satisfaction and influenced by e-commerce and globalization trends.
Step-by-step explanation:
Customer order fulfillment refers to C) the process where product is prepared and sent to the customer. This includes a series of steps starting from processing the customer order to the delivery of products or services to the customer's doorstep. It is a crucial part of customer service that greatly affects customer satisfaction. With the rise of e-commerce and globalization, the need for efficient fulfillment services has become even more important due to increased competition and customer expectations for timely, accurate deliveries. Furthermore, the production process is integral to fulfilling customer orders, as it involves using inputs such as labor, capital, and raw materials to create the desired outputs. In the example of pizza making, the inputs or factors of production include flour, water, yeast, tomatoes, spices, and the labor of the pizzaiolo.