Final answer:
Upon self-registration through a Consumer Portal, a record is created in the database and, if integrated, in the Customer Relationship Management (CRM) system. These records store user information and manage customer relationships respectively.
Step-by-step explanation:
When a student self-registers through the Consumer Portal, a record is typically created in two main areas: the database of the portal or application, and the Customer Relationship Management (CRM) system if it's integrated. In the context of a Consumer Portal, this ensures that the user's information is stored for future reference and usage within the platform for service delivery, account management, and other user interactions.
The database stores the user's credentials, preferences, and other information needed to personalize the experience, while the CRM system allows for managing customer relationships, tracking user interactions, and providing support.