Final answer:
A medical assistant can use privacy screens, lock their computer, position the monitor away from public areas, and stay aware of their surroundings to prevent unauthorized viewing of confidential information.
Knowledge of HIPAA guidelines is also essential in protecting patient information.
Step-by-step explanation:
To prevent unauthorized viewing of confidential information on their computer screen, a medical assistant can implement several strategies.
One effective method is the use of privacy screens, which limit the visibility of the screen from side angles. Additionally, the assistant should always lock their computer when stepping away from their desk, even for a brief moment, ensuring that patient information is not accessible to passersby.
Another important practice is to position the computer monitor so it faces away from public or high-traffic areas. This combined with maintaining awareness of surroundings can significantly reduce the risk of confidential information being seen by unauthorized individuals.
The Health Insurance Portability and Accountability Act (HIPAA) of 1996 provides a legal framework for the protection of patient health information.
Medical assistants must be knowledgeable about HIPAA guidelines and follow them diligently to ensure that they do not inadvertently disclose personal health information.
This includes not discussing patients' information in public spaces and ensuring electronic records are only accessed by authorized personnel.