Final answer:
Back of house in a hotel includes areas not accessible to guests and are focused on providing support and services for the guest experience such as the kitchen, laundry room, and staff areas.
Step-by-step explanation:
The term back of house generally refers to areas of a hotel that are not accessible or visible to guests. These areas are vital to the operation of the hotel and are primarily focused on providing support and services that contribute to the overall guest experience. The back of house typically includes the kitchen, where food is prepared for restaurants and room service; the laundry room, where hotel linens and guest clothing are washed; and staff areas, such as the employee break rooms and management offices. Additionally, the back of house may encompass the maintenance areas where equipment and supplies are stored, as well as the IT department that manages the hotel's technology infrastructure. It's important to note that the operations of a hotel require smooth functioning of both front of house (guest-facing areas like reception, lobby, and guest rooms) and back of house areas to ensure a seamless and pleasant stay for guests.