Final answer:
The first step in developing strategies to meet customer needs is conducting Market Research, which includes a detailed market analysis and gathering of customer information.
Step-by-step explanation:
The first step in developing a set of strategies designed to best meet the needs of customers is Market Research. This involves a thorough market analysis to investigate the needs of potential customers, identify competitors, and understand market positions. It also includes gathering information from customers, which is crucial for defining the problem. In the initial phases of developing products or services, this step informs all subsequent strategies to ensure that they are aligned with customer needs and market dynamics.
Subsequent steps such as environmental analysis, defining the integrated project management system, and project selection are essential for strategizing, but they build upon the insights gained from thorough market research.