Final answer:
Employees should ensure that guests only have positive thoughts during occupancy because it contributes to career success, work culture, and behavior. A positive attitude is valued in hiring and job performance.
Step-by-step explanation:
It is important for employees to ensure that guests only have positive thoughts during occupancy because having a positive attitude contributes to career success, creates a positive work culture, and promotes good behavior among employees.
A positive attitude is valued in the hiring process and job performance assessments as it reflects being a positive team player. This can be achieved by offering solutions instead of complaining and projecting a positive demeanor.