192k views
1 vote
A written set of instructions which describes the series of actions that a manager should take in a specific situation is known as a:

1) Manual
2) Procedure
3) Protocol
4) Guideline

User Rmlan
by
7.9k points

1 Answer

2 votes

A written set of instructions for a manager in a specific situation is known as a procedure, which is formal, written, and serves as a guide for organizational behavior.

A written set of instructions which describes the series of actions that a manager should take in a specific situation is most accurately termed a procedure. Procedures are formal, established, and written guides that dictate the steps to be taken under specific circumstances. They serve as a reference point for organizational behavior and help ensure consistency and efficiency in the execution of tasks. Colleges, for example, often have student handbooks that contain procedures for various situations that students might encounter.

These procedures are formal norms, meaning they are written rules that are agreed upon to serve the interests of the community, and they can cover a wide range of issues, including new concerns such as cyberbullying or identity theft.

In conclusion, the correct answer to the question is that a procedure is a written set of instructions outlining the series of actions a manager should take under specific circumstances.

User Shan Mk
by
8.5k points