Final answer:
Glenn's tendency to be pessimistic and avoid social interactions suggests he is low on emotional intelligence, which encompasses understanding and managing one's own emotions and those of others. Option (2) is the correct answer.
Step-by-step explanation:
Glenn is described as an effective and efficient manager who is pessimistic and avoids social interactions. This indicates that Glenn is low on emotional intelligence. Emotional intelligence involves the ability to understand and manage one’s own emotions, as well as being aware of and responding appropriately to the emotions of others. Someone who is effectively managing tasks but struggle with pessimism and social avoidance may excel in certain operational aspects of a role but lack the emotional insights necessary for other aspects, especially those involving teamwork and leadership. Emotional intelligence is crucial to developing strong relationships, empathy, and effective communication skills. It is an area that Glenn might look to develop in order to improve overall effectiveness as a manager.
Having a high level of emotional intelligence correlates with strengths such as making quick decisions and reducing frustration and anxiety, both important within a managerial context. It also aligns with valuing human connection and communicating one-on-one, key aspects that Glenn seems to struggle with. Gardner's theory suggests that inter- and intrapersonal intelligences are core components of this skill set, which is sometimes a better predictor of success than traditional IQ, a notion popularized by Daniel Goleman.
Furthermore, the level of confidence in one's own abilities is known as self-efficacy, which is distinct from emotional intelligence but is also an important aspect of one’s professional capabilities. A positive mindset is essential for success and development in the workplace. Adapting an optimistic approach is beneficial for both personal and professional growth, and it is often found in individuals who possess high emotional intelligence. Mindset and emotional intelligence both play integral roles in a person’s ability to adapt, learn, and prosper in their career.