Question

Which of the following statements demonstrates that Amanda, the general manager of Waterworks Ltd., has high emotional intelligence?

A) "I don't really care about how my team feels; I just focus on their work performance."
B) "I always make decisions based solely on logic and facts, emotions don't play a role."
C) "I strive to understand and empathize with my team members' perspectives and emotions."
D) "I believe emotions should be kept separate from the workplace; they have no impact on productivity."

Answer 1

Amanda's high emotional intelligence is evident from her efforts to understand and empathize with her team's emotions and perspectives, which is indicative of the capabilities that define emotional intelligence.

Step-by-step explanation:

The demonstration of high emotional intelligence by Amanda, the general manager of Waterworks Ltd., is seen in the statement: "I strive to understand and empathize with my team members' perspectives and emotions." This statement aligns with the facets of emotional intelligence, which include the ability to comprehend one's own emotions and those of others, as well as the capability to show empathy, understand social dynamics, and regulate emotions to react in culturally appropriate ways.