105k views
3 votes
How can the feel, felt, found method make the customer feel better?

1 Answer

6 votes

Final answer:

One way a seller of goods can reassure a possible buyer who is faced with imperfect information is by using the 'feel, felt, found' method.

Step-by-step explanation:

One way a seller of goods can reassure a possible buyer who is faced with imperfect information is by using the 'feel, felt, found' method. One way a seller of goods can reassure a possible buyer who is faced with imperfect information is by using the 'feel, felt, found' method. This method involves empathizing with the customer's concerns, sharing a similar experience or feeling, and then providing them with the positive outcome or benefits of the product or service.

For example, a seller might say, 'I understand how you feel. I felt the same way when I first tried this product. However, I found that it greatly improved my productivity and efficiency.' This approach helps the customer feel better by addressing their concerns and providing them with confidence in the product's effectiveness.

User Frew Schmidt
by
7.4k points