Final answer:
The crisis management plan should be a master plan that specifies the steps to be taken, and by whom, if a crisis occurs.
Step-by-step explanation:
The crisis management plan should be a master plan that specifies the steps to be taken, and by whom, if a crisis occurs. This plan serves as a safeguard to be enacted in emergency situations. It outlines the actions to be taken, assigns responsibilities, and provides a clear roadmap for managing the crisis.