Final answer:
Supplier relationship management (SRM) software is designed to manage an enterprise's interactions with its suppliers, focusing on optimizing these relationships and streamlining processes. Hence, option 3) is the correct answer.
Step-by-step explanation:
Software that manages interactions with organizations that supply goods and services to an enterprise is known as supplier relationship management (SRM) software. SRM software focuses on streamlining processes and improving the quality of interactions between a company and its suppliers.
Unlike Customer Relationship Management (CRM) software, which is tailored to handling the dealings with clients, or Customer Self Service (CSS) software, which is designed to facilitate customers serving themselves, SRM is dedicated specifically to managing supplier relations. In contrast, Supply Chain Management (SCM) software may also deal with suppliers but from the perspective of managing the entire supply chain network, which includes procurement, production, distribution, and fulfillment.
SRM tools often integrate with various software such as database user interface and query software like Microsoft Access, electronic mail software for communication, office suite software like Microsoft Office including spreadsheet software such as Microsoft Excel to analyze supplier data, and operating system software such as Microsoft Windows.