Question

What is the best way to assist a customer who asks for help locating a product?

1) Provide clear directions to the location of the product
2) Offer to personally escort the customer to the product
3) Ask the customer to wait while you find someone else to help
4) Tell the customer to look for the product themselves

Answer 1

The best way to assist a customer who asks for help locating a product is to provide clear directions or personally escort them to the product.

Step-by-step explanation:

The best way to assist a customer who asks for help locating a product is to:

1. Provide clear directions to the location of the product.
2. Offer to personally escort the customer to the product.

These options are more helpful and customer-oriented, as they directly address the customer's needs and provide immediate assistance. Asking the customer to wait while finding someone else to help may cause inconvenience, and telling the customer to look for the product themselves may not provide the level of assistance they require.