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Why is non-verbal feedback sometimes more powerful than spoken or written feedback?

User Sampo
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Final answer:

Non-verbal feedback is powerful because it immediately conveys emotions and attitudes, which can be critical in contexts like job interviews where first impressions and body language significantly influence outcomes. This immediacy and emotional clarity often make non-verbal communication more impactful than written text.

Step-by-step explanation:

Non-verbal feedback, often referred to as body language, can sometimes be more powerful than spoken or written feedback due to its immediacy and ability to convey emotions and attitudes succinctly. Nonverbal communication is heavily influenced by cultural norms, making it symbolic and nuanced. For instance, universal expressions like smiles or frowns can convey joy or sadness, respectively, while other gestures like a thumbs-up may have positive connotations in some cultures but be offensive in others, such as in Russia and Australia. Furthermore, nonverbal cues like a wave of the hand or a wink can communicate a variety of messages based on context and culture.

Body language plays a crucial role in contexts like job interviews, where first impressions and nonverbal cues such as eye contact, smiling, and head nodding can significantly influence the outcome. Research has shown that these nonverbal behaviors can lead to meaningful attributions about a person's personality and professionalism, affecting decisions like hiring. Despite the usefulness of written feedback due to its convenience, time efficiency, permanence, and shareability, the emotional gist and dynamic interaction captured through nonverbal cues are often more impactful and instantaneous in conveying feelings or attitudes that might be lost or misconstrued in written text.

User King Holly
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