Final answer:
Strict policies that ensure employees follow established procedures when dealing with customers include returning promptly, maintaining professionalism, treating everyone with respect, being focused, completing tasks on time, supporting company goals, providing excellent customer service, and respecting managerial authority.
Step-by-step explanation:
Strict policies that ensure employees follow established procedures when dealing with customers can include:
- Returning promptly from any break and staying until the end of the shift
- Maintaining a professional appearance
- Treating everyone encountered with respect
- Being focused and avoiding personal distractions
- Completing assigned tasks within specified time
- Supporting the company's goals
- Providing excellent customer service with a positive attitude
- Respecting the authority of the manager
These policies help ensure that employees consistently adhere to proper procedures and maintain a high level of professionalism when interacting with customers.