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What is the BEST follow up by the sales associate after a wash and dryer are brought and are to be delivered the next day?

1) Confirm the delivery address and contact number
2) Ask if the customer needs any additional accessories for the wash and dryer
3) Inform the customer about the delivery time slot
4) Provide instructions on how to prepare the space for installation

1 Answer

5 votes

Final answer:

The best follow-up by the sales associate after a washer and dryer are bought and scheduled for delivery the next day would be to confirm the delivery address and contact number, ask if the customer needs any additional accessories, inform about the delivery time slot, and provide instructions on how to prepare the space for installation.

Step-by-step explanation:

The best follow-up by the sales associate after a washer and dryer are bought and scheduled for delivery the next day would be to confirm the delivery address and contact number, ask if the customer needs any additional accessories for the appliances, inform the customer about the delivery time slot, and provide instructions on how to prepare the space for installation. By confirming the delivery address and contact number, the sales associate ensures that the items will be delivered to the correct location and that the customer can be contacted if needed. Asking if the customer needs any additional accessories helps to fulfill any additional needs the customer may have. Informing the customer about the delivery time slot allows them to plan accordingly, and providing instructions on how to prepare the space for installation ensures a smooth installation process.

User Ijas Ameenudeen
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