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How do you transfer passengers not accommodated from the standby list?

User Jeeyeon
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Final answer:

To transfer passengers not accommodated from the standby list, airlines rebook them on the next available flights, prioritize based on various factors, and provide compensation or additional services as needed. Communication is maintained with passengers to keep them informed.

Step-by-step explanation:

When passengers are not accommodated from the standby list, airlines typically take steps to transfer them to the next available flight. The process involves rebooking passengers on alternative flights, which may be on the same carrier or on a different airline. This rebooking can be done at the airline's ticketing counter, via customer service representatives, or through self-service kiosks. Airlines aim to prioritize passenger transfer based on the customer's status with the airline, the original fare class, and the urgency of the passenger's travel needs.

The airline may also offer compensation in the form of vouchers, miles, or refunds, especially if the inability to accommodate the passenger is due to an overbooked flight. Additionally, some airlines have policies to provide hotel accommodations, meal vouchers, or ground transportation if the next available flight is significantly delayed or if the passenger must wait overnight.

For passengers still unable to be accommodated, airlines likely maintain communication and provide updates through various channels, including text messages, phone calls, or emails, to ensure the passenger is kept informed about their rebooking status and options.

User Jason Butera
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