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Which type of bias causes people to trust an automated decision-making system (ADS) over a human's decision?

1) Confirmation bias
2) Complacency bias
3) Implicit bias
4) Automation bias

1 Answer

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Final answer:

Automation bias is the tendency to favor the decisions of automated systems over those of humans, often leading to an over-reliance on technology and possible oversight of errors. The correct option is 4.

Step-by-step explanation:

The type of bias that causes people to trust an automated decision-making system (ADS) over a human's decision is automation bias. This cognitive bias occurs when individuals over-rely on automated systems, assuming these systems are infallible or more reliable than human judgment.

Automation bias leads people to overlook or ignore contradictory information provided by human operators, dismissing potential errors these systems might make.

While confirmation bias, relates to seeking out information that aligns with one's preexisting beliefs, and implicit bias refers to subconscious stereotypes that affect decisions, automation bias specifically pertains to the over-trust in technological systems.

It is important to be aware of automation bias when working with any form of automated technology, as it can have significant implications in decision-making processes and can sometimes lead to errors being overlooked. The correct option is 4.

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