Question

Which of the following is a type of technology contract that establishes the goals of both parties and describes how those goals will be achieved?

1) Terms of Service (ToS)
2) Service-level agreement (SLA)
3) Software as a Service (SaaS)
4) End-user license agreement (EULA)

Answer 1

A service-level agreement (SLA) is a type of technology contract that establishes goals and describes how they will be achieved.

Step-by-step explanation:

The type of technology contract that establishes the goals of both parties and describes how those goals will be achieved is the Service-level agreement (SLA). A service-level agreement is a contract between a service provider and a customer that outlines the level of service that will be provided. It specifies the performance metrics, responsibilities, and warranties of the parties involved.