Final answer:
It is true that a company's return policy should be clearly displayed in writing, as it serves as a promise of quality and encourages customer purchases, especially for online and catalog sales.
Step-by-step explanation:
True, the company's return policy should always be clearly displayed in writing. This transparency is crucial in the goods market, especially for companies that sell products through mail-order catalogs or over the web. For these businesses, the inability of customers to physically inspect the products before purchase heightens the importance of a return policy as a trust-building element and as an agreement that functions as a promise of quality.
Clearly articulating the return policy can encourage customers to make a purchase, as it provides them with the confidence that they can return the product if it does not meet their expectations.